You sent out a Google Forms survey to your customers and received hundreds of responses.
They’re sitting pretty in a Google Sheet but now you’re wondering how you can possibly reply to all those people to say thank you.
Manually composing a new email for each person, in turn, will take forever. It’s not an efficient use of your time.
You could use an ESP like Mailchimp to send a bulk “Thank You” message, but it won’t be personal. It’ll be a generic, bland email and nobody likes that. It won’t engage your customers and you’ll be missing an opportunity to start a genuine conversation and reply to any feedback from the survey.
Thankfully, there is another way.
Of course, there is, otherwise, why would I be writing this tutorial! 😉
By adding a reply column to your Google Sheet, next to the Google Forms survey responses, you can efficiently compose a personal response to every single survey respondent.